A Service Set Identifier (SSID) is the network name being broadcasted by your TP-Link wireless router. If the Problem is caused by your laptop, please call the support of your laptop. When you connect to a wireless network, the settings and profile of that specific network is saved on your computer so that you won’t have to re-enter your network credentials, such as the wireless security key to connect the next time.
Make sure that the WLAN light is on or flashing, check the settings whether the SSID is broadcasted.
Removing wireless network profiles on your computer may improve your wireless connectivity to your current wireless network. If you are not sure, please login the management page to double check.
Note: For different operating system, there might be sometimes problem to connect the wireless.
Here are some issues that you may easily face: For windows XP: 1.
When you try to search the wireless network, there is a piece of information shows ”Windows cannot configure this wireless network settings………” This is caused by some programs may block your Microsoft zero configuration tool, you can try to enable it by clicking Here 2.
When try to connect the wifi, it always shows “waiting for the network …”, and it disappears after you entering the security key.
Please check the Service Pack of your laptop to see whether it’s SP1 、 SP2 or SP3 ( Click on Start, find my computer, right click on my computer and choose properties) SP1 can support WEP ony; SP2 can support WEP 、 WPA-PSK(WPA-personal); SP3 can support WEP 、 WPA-PSK （ WPA-personal ） 、 WPA2-PSK （ WPA2-personal ） Please make sure of the SP version of your laptop and set the corresponding security type. Once connected to the wifi, it shows “Validating identity” （ Windows cannot find a certificate to log you on the network ） Please try to cancel the authentication by click Here 4. Try to change your SSID and channel on the router’s configuration page.
It shows “acquiring network address” after you entering the security key, later shows “limited or no connectivity” Please try bellowing one by one: a. For Windows Vista & 7: Please be awared that Vista has some compatibility issue with different security type, once you meet the connection problem with vista, it is highly recommended to try other laptops with different operating system, such as win xp or win 7. When try to connect the ssid, it shows “Windows was unable to connect to the XXX network” a.
Manually configure a static ip address for the wireless network to see whether it can access the internet.